Effective Date: October 23, 2025
Welcome to HolyGrailToys.com, where collectors, creators, and toy makers come together under one roof. We take your privacy as seriously as we take mint condition — so here’s how we protect it.
1. Overview
Holy Grail Toys (“we,” “our,” or “us”) operates holygrailtoys.com and related services under the Shadowe Knows Network (SKN). This policy explains how we collect, use, and protect your information when you:
- Browse or shop our store
- Purchase products from us or from one of our vendor partners
- Use our Holy Grail Toys GPT assistant within ChatGPT
- Interact with our newsletters, promotions, or social channels
2. What Information We Collect
We only collect what we need to serve you, fulfill orders, and keep the platform running smoothly.
Customer Information
- Name, shipping/billing address, email, and phone number (for order fulfillment and support)
- Payment details processed securely via Shopify Payments, Stripe, or PayPal (we never store card data)
- Purchase history and product preferences for recommendations and restock alerts
Vendor Information
- Business name, contact details, payout info (for consignment or vendor sales)
- Product data such as pricing, descriptions, and inventory counts
- Sales analytics for reporting and account management
Merchandise & Fulfillment
Orders fulfilled through partners like Printful and Printify share only what’s necessary (shipping info, item name, and quantity). These third parties follow strict data protection and GDPR/CCPA compliance standards.
Automatic & Analytics Data
We collect basic analytics data — IP, browser, and session logs — for performance, fraud prevention, and improving your shopping experience.
3. The GPT Assistant
Our in-chat assistant (“Shop Holy Grail Toys GPT”) connects securely to our WooCommerce backend to display live product listings and prices. It does not collect or store user data, and all purchases happen on holygrailtoys.com.
4. How We Use Your Information
- Process and ship orders
- Provide customer support
- Notify you of restocks, preorders, and promotions (if you opt in)
- Manage vendor sales and payouts
- Prevent fraud and ensure site security
- Improve our platform and community features
We do not sell or rent your personal data to any third party — ever.
5. Cookies & Tracking
Cookies keep your cart active, remember your preferences, and personalize your browsing experience. You can disable cookies anytime, but certain features may not work as expected.
6. Vendors, Partners & Third Parties
For vendor partners and consignors:
- Your information is used only for account setup, payment, and reporting.
- We may share limited data (like shipping info or totals) with logistics and payment providers.
- You retain ownership of your content and listings unless agreed otherwise in writing.
7. Security
We use SSL encryption, secure payment gateways, and verified integrations to protect your information. Access is limited to staff who need it to process orders or vendor accounts.
8. Your Rights
- Request a copy of your data
- Ask for corrections or deletions
- Opt out of marketing anytime
We comply with GDPR, CCPA, and similar privacy regulations.
9. Data Retention
We retain data only as long as necessary for legal compliance, order fulfillment, or vendor transactions. When it’s no longer needed, we permanently delete or anonymize it.
10. Updates
We may update this policy from time to time. When we do, we’ll revise the “Effective Date.” Continued use of our site means you accept the latest version.
11. Contact
Questions about your privacy or data? Reach out anytime:
📧 info@holygrailtoys.com
🌐 https://holygrailtoys.com
📦 Holy Grail Toys – California, USA
